By PhD Potthoff, Sandra, MHA Mishek, Justine, MHA Hart, Gregory W.
Note to Readers: Publisher does not guarantee quality or access to any included digital components if book is purchased through a third-party seller.
Applied Problem-Solving in Healthcare Management is a practical textbook devoted to developing and strengthening problem-solving and decision-making leadership competencies of healthcare administration students and healthcare management professionals. Built upon the University of Minnesota Master of Healthcare Administration Program’s Problem-Solving Method, the text describes the “never assume” mindset and the structured method that drive evidence-based, action-oriented problem-solving. The “never assume” mindset requires healthcare leaders to understand themselves and their stakeholders, and to engage in waves of divergent and convergent thinking. This structured method guides the problem solver through the phases of defining, studying, and acting on complex interrelated organizational problems that involve multiple root causes. The book also describes how the Problem-Solving Method is complementary to quality improvement methods and can be used in healthcare organizations along with Lean, Design Thinking, and Human Centered Design.
Providing step-by-step instruction including useful tips, tools, activities, and case studies, this effective resource demonstrates the utility of the method for all types of health organization settings including health systems, hospitals, clinics, population health, and long-term care. For students taking health management, capstone, and experiential learning courses, including internship and residency projects, this book allows them to test and apply their problem-solving and decision-making skills to real-world situations. Beyond the classroom, it is an indispensable resource for organizations seeking to enhance the problem-solving skills of their workforce.
The authors of the text have nearly 75 years of combined experience in healthcare management, leadership, and professional consulting, and teaching and advising healthcare administration students in classrooms, on student capstone, internship and residency projects, and case competitions. Synthesizing their expertise, this text serves as a guide for those who wish to strengthen their problem-solving abilities to systematically identify, analyze, study, and solve pressing organizational challenges in healthcare settings.
Key Features:
1、本站所有分享材料(数据、资料)均为网友上传,如有侵犯您的任何权利,请您第一时间通过微信(lib99net)、QQ(24661067)、电话(17898078618)联系本站,本站将在24小时内回复您的诉求!谢谢!
2、本站所有商品,除特殊说明外,均为(电子版)Ebook,请购买分享内容前请务必注意。特殊商品有说明实物的,按照说明为准。
1、自动:在上方保障服务中标有自动发货的宝贝,拍下后,将会自动收到来自卖家的宝贝获取(下载)链接;
2、手动:未标有自动发货的的宝贝,拍下后,卖家会收到邮件、短信提醒,也可通过QQ或订单中的电话联系对方。
1、描述:书籍描述(含标题)与实际不一致的(例:描述PDF,实际为epub、缺页少页、版本不符等);
2、链接:部分图书会给出链接,直接链接到官网或者其他站点,以便于提示,如与给出不符等;
3、发货:手动发货书籍,在卖家未发货前,已申请退款的;
4、其他:如质量方面的硬性常规问题等。
注:经核实符合上述任一,均支持退款,但卖家予以积极解决问题则除外。交易中的商品,卖家无法对描述进行修改!
1、在未购买下前,双方在QQ上所商定的内容,亦可成为纠纷评判依据(商定与描述冲突时,商定为准);
2、在宝贝同时有网站演示与图片演示,且站演与图演不一致时,默认按图演作为纠纷评判依据(特别声明或有商定除外);
3、在没有"无任何正当退款依据"的前提下,写有"一旦售出,概不支持退款"等类似的声明,视为无效声明;
4、虽然交易产生纠纷的几率很小,但请尽量保留如聊天记录这样的重要信息,以防产生纠纷时便于网站工作人员介入快速处理。